We currently use Ozow as our payment gateway
Ozow's Thawte Certificate enables Ozow to offer the utmost levels of security to merchants and customers alike, ensuring that all messages travelling between the browser and Ozow are encrypted. Also, Ozow trusted and verified sites present a green notification flag in their address bar, so customers do not have to be concerned about whether their information can be accessed or viewed. Thus through Ozow, online payment processing is safe and secure. Confidence and trust between merchants and customers are built and secured based on one of the most consistent network infrastructures available.
How to do I pay with Ozow?
For more information, please visit: https://ozow.com/
Typically 2 - 4 days after payment reflects into our account.
We use The Courier Guy as our Courier, we found them to be reliable, speedy and affordable.
How long does it take for orders to be delivered?
Typically 4 - 10 days after payment reflects into our account.
If a client is not satisfied with a purchase, it can be returned within seven days of the delivery for a full refund, less the shipping costs. Full refunds will only be issued if products are returned unopened and with all packaging and any other materials that were part of the original purchase.
Should an opened product be returned, a 25% re-stocking fee will be charged, provided that all the original packaging and all materials are provided with it. Should an opened item be returned without some or all of the original packaging and materials, RC Software (PTY) LTD reserves the right, at its sole discretion to levy an additional fee.
Refunds are subject to inspection of item(s) - in some cases, items will need to be sent to supplier for evaluation and testing. This can take up to 15 working days. Once a refund has been approved, this may take 3 - 5 business days to be processed.
Goods returned in opened packaging need to be returned in a condition that is fit for resale. Software and consumables can only be returned if they have not been opened.